![]() After we receive the request and verify your identity, you will receive confirmation. Read more about acceptable documents here. According to the Federal Trade Commission, the three major credit bureaus are required to lift a freeze within one hour if the request is made online or by phone. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you'll need to provide documents to validate your identity and address. The timeline for lifting a credit freezesometimes known as a 'security freeze'depends on how you request it. Please download this form for instructions and mailing address. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. You'll be required to give certain information to verify your identity. You can check the status of your security freeze through your myEquifax account as well. Placing, temporarily lifting, and permanently removing a security freeze is free and can also be done online at. A PIN is no longer needed for online freezing or lifting an Equifax credit freeze, but you have the option to. Online, by creating a myEquifax account. You can unfreeze your Equifax credit report online by creating a 'myEquifax' account.You can do this in one of the following ways: If you want to convert your security freeze to a lock, you'll need to permanently remove the freeze. You can have a security freeze on your Equifax credit report or a lock, but not both.
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